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Softride Dura Hydraulic Assist Hitch Bike Rack Part #26321 Customer Reviews
16 Customer Reviews
Reviewed by Brian S (FORT WAYNE, IN) — Aug 15, 2013 6:37 PM
A very nice and well built rack useful for vehicles with a rear lift gate. Swings nicely out of the way with two easy steps. Despite arriving damaged and having to pound the mount plate back true, it has served me well. I highly recommend it
Reviewed by Sam V (Folsom, CA) Reviewed for a 2004 Acura MDX — Oct 06, 2012 1:04 PM
When you order make sure to look for Hydraulic-Assist Access Dura Rack. The one without hydraulic-assist is cheaper by about $40. Softride shipped me the one w/o hydraulic-assist but AA helped get the right product quickly. For installation you will need a deep-socket (13mm or 0.5") and a ratchet with an extension. It is a great rack overall - solid build quality, ease of use, offers easy access to back of SUVs, great price. AA provided great customer service.
Reviewed by Jason K (Oregon, WI) — Sep 04, 2012 8:23 AM
Very nice bike rack; high quality. Love the tilt back feature while bikes are on to access our hatch on our cross over vehicle. Only reason for 4 stars, is that the rubber straps are a little tough/not as stretch as other bike racks I've had, the 1 1/4" adaptor holes were slightly off so I had to re-drill myself, and the locking cable could be a few inches longer.
Reviewed by Robert G (MALVERN, PA) Reviewed for a 2009 Honda Pilot — Aug 08, 2012 1:03 PM
Well designed. Easy to assemble. Came with everything needed. The ability to lower the rack away from the car to access the rear hatch worked great and was a big help on our 8 hour trip. Carried 2 bikes and made several stops and the bikes were safe. I highly recommend this rack.
Reviewed by Tim M (Windsor, CO) Reviewed for a 2012 Ford Explorer — Jun 25, 2012 10:21 AM
Hello, We have used this now on our 2012 Ford Explorer for a few short and long trips. The rack is sturdy and can easily hold 4 bikes. The hydraulic assist which allows the rack to move away from the rear hatch is convenient for both loading the bikes and for providing access to the rear. The locking mechanisms for both the bikes and the rack itself are great ideas in case you leave your car out overnight or just go into a restaurant for a meal. Loading the bikes does take time, but that gets better after practice. We have a couple of smaller kids bikes which don't exactly fit the bar settings but you can use the tie downs creatively to attach them to the rack. There are plenty of tie downs which come with the rack to give you options on how you load your bikes. Overall, exactly what we wanted.
Reviewed by Karen S (Bloomingdale, IL) Reviewed for a 2007 Toyota Sienna — Jun 06, 2012 2:28 PM
This bike rack does not fit our bikes 1 out of 4 work. Your staff never said and still doesn't know that you have to rig stuff up to get your bikes on. That's a problem. Now They won't take it back. Really nice. The mfg. I left 4 messages before I called their corporate office. No one there cares after they get their money. The best part is that it easily moved away from the car.
Reviewed by Tommy N (Los Angeles, CA) Reviewed for a 2012 Lexus RX 350 — Apr 25, 2012 4:36 PM
For anyone who has a lift gate door, this is the perfect system to have! After hours of research, I came upon the Softride Dura Hydraulic system and was amazed that you could still open the back without removing the entire rack unlike other systems. The best thing about it, is that there is an attachment for skis/snowboards which was perfect! I recently drop up to Big Bear with 4 snowboards which was very secure on the way up and back down! I was skeptical, but in the end was very impressed! I'm glad I bought this system. It's like killing two birds with one stone! This is a must have for all you outdoor peeps!
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