Good Service, Product Delivered on Time
I ordered the bike rack and received a tracking number almost right away. The delivery was on time if not a little ahead of schedule. I got exactly what I ordered in very good condition. Unfortunately for me, I ordered the wrong item (no one to blame here but myself). I had looked at several bike racks at the bike store, but forgotten to get the exact model number. When I removed it from the box it unfolded and could not be refolded for return shipment. I would have like to exchange it.