Reviewed By John P (Youngstown, OH) Reviewed for a 2008 Ford Fusion —7/9/2008 6:28 PM
The product was order on June 17th, I did not get a complete set of usable pieces until July 9th. I received the initial order within 3 days of placing it. However, due to poor packaging on the part of the manufacturer, two pieces were damaged in shipping. AutoAnything was very helpful in getting me a replacement order for the damaged pieces. After waiting for a full week, I received the replacement pieces (this time packaged very well) but one of the pieces was incorrect. Again AutoAnything was very helpful in placing yet another order for the incorrect piece which took another week to arrive. The total time from placement of my order to obtaining a complete usable set was over 3 weeks. I have no issue with AutoAnything, but if the manufacturer had packaged the first shipment as carefully as they packaged the second shipment, there would not have been a problem in the first place. Now that I have all the pieces required, the installation was easy and the product looks great! I'm pleased with the product and the service I received from Auto Anything. I just hope the manufacturer resolves their shipping issues.