Great product, but service could've been better
Reviewed By Jonathan K (Anaheim, CA) Reviewed for a
—7/9/2012 8:21 PM
I'm extremely happy with my hood protector, it looks great on my honda civic. It was a breeze to install, and I've received many compliments on it so far. It doesn't feel cheap at all, and gives my car a much sleeker look. In terms of function, since its installation I have yet to get any rocks chips on my hood from the freeway so I'm satisfied. I do however have a few qualms. First off, I was told that the hood protector in addition to its attachment to the car through 3M tape, would also fit in through pre-existing holes under my hood. However this was not the case. It attaches solely through the 3M tape. Though I do not mind this, I found it an annoyance that the customer service rep had told me otherwise. If this had been a deciding factor in the first place, I may have not bought it. My second qualm is the shipping. There was at first confusion in the arrival time of the product, and after complaining to a different rep, it was explained to me and I was no longer annoyed. However, not long after this chat, my product's shipment was delayed for another week due to an undisclosed reason! Definitely inconvenient. Overall, the product was excellent but my overall experience buying from this website was lack-luster.