Reviewed By Scott B (ROCKWELL, NC) Reviewed for a 2012 Dodge Ram —2/10/2015 7:49 AM
Followed instruction for install and had no problem. After about the 3rd time opening it froze up. Closed back and opened again, it opened all the way. After 2 weeks it froze up again and would not open any more. Customer service replaced shock and works great now. Wished I had one on my old truck. Can't count the times of tailgate slamming down. Did recommend to my boss and he purchased one for his truck!