Reviewed By Bruce N (ELKHART, IN) —4/6/2013 10:37 AM
The INNO rack was fairly easy to install. Seems very solid after back and forth adjustments to the clamps. My packaging was missing end caps for the crossbars. I submitted the problem to the customer service email address and received a response quickly that they would work on the problem. However, haven't heard any additional information about when I would received them.