Reviewed By Dore R (WINNETKA, CA) Reviewed for a 2007 Lexus GS 350 —5/1/2013 8:37 PM
Phone rep honed in on the model I needed for my load size and weight right away. I received it quickly. Every step in the instruction manual was clear except one that should have been written better. Took me overnight and sleeping on it to figure out what the heck it meant. Also the straps I was recommended were not adequate. Too narrow and not long enough. Once I got the cargo box on the roof, I secured it barely enough to get to the hardware store and get a great professional 4 pack of straps.