Easy to install/remove, great customer support
I purchased the rack so that I could mount a cargo box on my 2011 A4 Avant with flush mount rails. The rack is easy to install and remove, though one of the protective covers fell off after my first installation. Getting a key matched replacement was quickly handled by Inno customer support through Auto Anything. I now have the box and rack suspended from the ceiling in my garage, I just pull under and drop it on.