Excellent Customer Service
Reviewed By Bryan H (Charlotte, NC) Reviewed for a
—7/16/2012 5:57 AM
I was tired of dragging my trailer instead of pulling it. After considerable research (as well as the Leaf Spring TSB), I finally decided to try Supersprings. Before i purchased, I called with specific questions that were easily answered by the staff at Supersprints. During installation on a Sunday afternoon, I called with a few more questions, but didn't really expect to get anyone because it was the weekend. I didn't leave a message on their machine, but Gerry saw my number on his caller ID and called me to ask if there was anything he could assist me with. I was truly impressed by Supersprings level of customer service. Gerry answered my questions with ease and and and alleviated all my reservations about the installation. Immidately after the installation, I pulled my trailer 200+ miles and am pleased to report that Supersprings perform as advertised and have corrected the dramatic sag that I was experiencing while towing. The overall ride of the vehicle feels much more sturdy and confident. I would definitely recommend this product to any Tacoma owner who tows a trailer.