Shocks are GREAT...Service is HORRIBLE
These Bilstein shocks are great but it was one of the worst experiences if not the worst experience I have ever had buying anything online. The sales rep for AutoAnything long Nguyen fed me a bunch of BS when my packages were destroyed upon arrival actually had to call Bilstein themselves to get the replacement part because mr. Nguyen had said they don't come with them even though one of the two boxes was complete then was told Bilstein needed pics which they did not two weeks later got my part
2011 F250 RS9000XL
Great shocks, like the adjustability. Sprayed the outside with clearcoat like I read online because I'm in the northeast snow and salt region. Packed the adjustment knob with grease like I read also. Knob can be tough to turn and settings could be better identified. I often had trouble remembering what setting I had them on. Front installation could be tough if the old shocks hardware is rusted on top. We'll see how they hold up when the snow flies.