Overall I'm happy with the cover. It does leak a little bit, but nothing that a bed mat won't solve. The order did arrive on time, but it was missing 2 of the front bolts. This seemed like an oversight, because the box had all of the inspection boxes checked off. So as far as customer service from BAK industries, I think they could do better. Besides that, I've had it on for 2 weeks and I am completely happy with the VP except for the small leakage. But that is not a major issue for me.
Ridgeline Tonneau Cover Review
The cover looks and performs as advertised. There have been several severe rain storms since it was installed and the bed is dry. The installation instructions could be improved. The installation kit contained two (2) bolts which could not be installed. The first bolt could not be installed because the outer diameter of the bolt was much smaller than the diameter of the opening. The second bolt could not be installed because the OEM bolt was frozen in place.