Reviewed By Frank R (Palm Coast, FL) Reviewed for a 2011 Ford F-150 —11/1/2011 12:59 PM
After much research I decided to go with the RetraxPRO cover and I am very glad I did. It is very strong and longs awesome on my truck. After I damaged a piece connected to the locking device, I called Applied Products, the makers of the RetraxPRO cover, to order a replacement part after I explained to Janelle, a customer service representative, that I damaged the locking device. Janelle was great! She gave me detailed directions on what I needed to do to replace the lock and stated it would shipped out at the end of our phone call. When I attempted to give her my credit card information Janelle stated, "Don't worry about it, we just want you to be happy with your new RetraxPRO cover." High quality product with great customer service.