I'm very pleased with this tonneau. Arrived in perfect condition. UPS driver helped me open box to inspect top before signing. Very well packed for such a large item. Install was easy and only took a couple hours. It had a defective lock. One call to Undercover and I had a new part in two days. Great service. I think it looks great on my truck. My wife and I removed the top for a large load. It only took a couple minutes and the top was off. Just as easy to re-install.