| 1. |
Are Undercover™ Tonneau Covers difficult to install? |
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NO, the average installation usually takes less than 15 minutes for a first time
installer with no experience. A professional installer can do it in less than 10 minutes.
There is no drilling and no tools required except for only 1/2" (brackets) and 3/8" (lock strikers) socket or open-end wrenches.
Anyone can install this truck bed cover. There is no need for a professional installer.
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| 2. |
What material is the tonneau cover made from? |
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Undercover™ Tonneau Cover is made from a very selected composite of ABS plastics and
polymers. Unlike other plastics aftermarket accessories, the Undercover™ Tonneau Cover is
constructed to prevent warping from direct sunlight.
ABS Polymers possess superior strength and performance and it designed to last for years. At only 58lbs, the
Undercover™ is also the strongest Tonneau cover on the market.
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| 3. |
How does your Undercover™ compare to Fiberglass? |
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There are two very important points that make Undercover™ Tonneau Cover far superior to a
fiberglass tonneau cover. First, is its light weight, which makes Undercover™ Tonneau Cover very easy
to remove and install. With its no-drilling hardware on and off is a breeze.
Second, is Undercover™ Tonneau Cover comes with wall mount hardware. Once you do take the
cover off you can easily store it by hanging the cover in your garage. This is a
feature that no Fiber Glass product can offer.
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| 4. |
What does the tonneau cover's surface look like? |
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The tonneau cover is matte black, generally smooth, with a very slight texture to it.
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| 5. |
How strong is the tonneau cover? |
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The tonneau cover is extremely strong.
Please see picture at our shopping guide. This is not a gimmick but an actual photo.
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| 6. |
How do I know that the Tonneau Cover won't scratch my Pickup Truck? |
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If installation is done properly, this is unlikely to happen.
However, since the cover locks the tailgate of the truck it is
recommended to install a tailgate protector on the truck.
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| 7. |
How do I clean my Tonneau Cover? |
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Undercover™ Tonneau Covers can be washed safely with mild car wash soap, water, and a medium bristle brush.
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| 8. |
Are Automatic car washes safe for my Tonneau Cover? |
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Automatic car washes are usually safe; soap and wax are OK.
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| 9. |
How do I take care of the hardware? |
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The locking hardware requires periodic lubricating with lithium grease.
The pneumatic struts are self lubricating and should only be cleaned periodically with a damp cloth.
All hardware and fasteners must be checked periodically for tightness.
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| 10. |
Is Undercover™ Tonneau Cover water-proof? |
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Not waterproof, but water-tite. To insure cargo protection from outside
elements,a double seal perimeter gasket is installed all around with the front
part having a flap that extends between the front bulkhead and the truck cab.
This flap provides additional protection when opening the cover when water is on
it and also while you are traveling in cold climate weather.
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| 11. |
Is Undercover™ Tonneau Cover weather-tight? |
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Pre-installed gaskets seal at multi-point makes Undercover™ tonneau cover all-weather seal.
Add to its perfect design, which match to the exact contour of your truck bed and you get a perfect all weather
sealed tonneau cover.
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| 12. |
Will Undercover™ secure my truck bed, though my truck doesn't have a tailgate lock? |
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Yes,
Undercover™ Tonneau Cover is designed to overlap the tailgate.
It secures the tailgate shut when the tonneau cover is closed and locked.
Your cargo area is secured and safe.
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| 13. |
How easy is it to take the Undercover™ Tonneau Cover off? |
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It takes approximately 1-2 minutes to take the Undercover™ Tonneau Cover off and store with wall
mount hardware (included) on your garage wall. It is a 2 step process. First
release the two struts and clip on side clips attached to the inside of the tonneau
cover. Then, remove the 2 rings located at the front of the cover. Simply
lift the tonneau cover off and hang on the wall. In many cases one person can remove
the cover with very little effort.
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| 14. |
How deos Undercover™ Tonneau Cover attached to my truck? |
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Undercover™ Tonneau Cover is attached to your truck with brackets that have been designed to be totally non-intrusive to the truck.
No holes to drill. The entire installation is a breeze and the whole process
takes about 15 minutes and requires only 1/2" (brackets) & 3/8" (lock
strikers) socket or open end wrenches. The bracket alignment is simple and
requires no measuring.
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| 15. |
Can I add accessories (i.e. spoiler, bike rack, rail bars, etc.) to my cover? |
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Yes, however, any additions/modifications will void the warranty. If you do
decide to add to your cover call our factory for advice as to where to drill and
what size holes will be required for specific size fasteners.
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| 16. |
I already have a sprayed-in bed liner installed. Will Undercover™ Tonneau Cover fit in? |
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Undercover™ Tonneau Cover will fit perfectly on your truck. You do not have to make any extra modifications.
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| 17. |
I have a tailgate protector on my truck that protrudes off the back of the truck about 2-3 inches. Will Undercover™ Tonneau Cover fit in? |
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Sorry, Undercover™ Tonneau Cover won't cover this tailgate protector. You'll have to remove it.
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| 18. |
I have a rubber bed liner that laps over the bed rails. Will Undercover™ Tonneau Cover fit in? |
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Yes, Undercover™ Tonneau Cover will work well with bed liners; however there
are a couple of additional steps needed to make your Tonneau Cover compatible
with them. If you have an over-the-rail bed liner, you will need to notch your
bed liner so the brackets can go through the liner and clamp into the
lip of your truck bed. Accurate instructions for doing this are
included with every Tonneau Cover kit. It is a fairly easy process.
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| 19. |
I have side rail covers installed on my truck. Will Undercover™ Tonneau Cover fit in? |
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Yes, Undercover™ Tonneau Cover will work well with side rail covers as long as
there is an access to the inside surface of the side rails to clamp hardware to.
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| 20. |
how is the tonneau cover protected from damage while shipping? |
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Undercover™ Tonneau Cover is specially package with extra duty corrugation.
All four sides are wrapped with banding tape in order to hold the inter-packaging in tact.
We would recommend that you inspect the outer carton for obvious
shipping damage. If you are uncertain that the product has arrived without
internal damage, you should refuse the order when it is delivered. If you feel
the outer carton is just slightly damaged, make note of this on the freight
bill. You should then confirm that the part shipped is the part you ordered.
Do not open the box until you have confirmed this. If you open
the box and then discover that it is not the right product you ordered, you
could be responsible for the freight cost back to the warehouse. Once you have
confirmed this is the right product, you should open the box as soon as possible
to confirm that there is no concealed damage. If there is, report it
to us immediately.
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| 21. |
How is the cover packaged inside the box, to protect it from damage? |
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As with the outer carton, very best Styrofoam blocks are used to
rest the cover on. Every corner is protected along with all sharp objects.
Also, a high grade of bubble wrap is used to keep the box from rubbing the cover. All
of your parts are wrapped together and located underneath the cover. The parts
are carefully taped into place.
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| 22. |
How hard is it to get the props (struts) off the side rails? |
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As you can see in the picture, there is a small C shaped ring. This ring is
released by using a small head screw driver to just slightly lift it away from
the prop. DO NOT COMPLETELY REMOVE IT. It is designed to just slide forward
about 1/4 inch. Then push the prop out away from the truck, remove the screw
driver and allow the ring to pop back into place. You do not have to remove the
top ring, there is a clamp on the side of the cover that will hold the prop in
place while you move the cover.
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| 23. |
Where is the Serial Number located? |
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If you are standing at the back of your truck, lift the cover up and on left
hand side you will see a silver plate with 5 digits. This is your serial number
and will be required anytime you have part or warranty issues.
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| 24. |
What are the lock covers for? |
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The lock covers are there to protect the locks from dirt and grime that could
build up. Also, during winter months, the caps protect the locks from snow and
ice. Lock covers are easily replaced. If you ever have damage issues you
should contact us for replacement parts.
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| 25. |
When installing the front brackets, how far forward should I go? |
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This is a very important point for proper installation of your UnderCover Tonneau Cover. As
you can see in the picture, you should only go forward enough for the tongue
part of the bracket to hang over the bed rail. NEVER place the
bracket up against the truck cab. This can cause serious damage and is not part of
our warranty. Once you place the stainless steel ring on the bracket it should
not be pinched against the truck cab. It is alright if it taps it, but not
pressed against it. Be sure and consult your installation guide carefully for
proper alignment.
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| 26. |
Which way should the props (struts) be facing once they are installed? |
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As shown in the picture, the cylinder end should be up and attached to the
cover. This allows for the fluids to work properly. Also, you will be able to
attach the prop(strut) to the clip whenever you want to remove your cover.
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| 27. |
Will using a Tonneau Cover improve my gas mileage? |
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YES, Tonneau Covers will definitely improve your gas mileage. Studies show the
average pickup truck owner drives 18,000 miles per year. At 15 mpg that
comes to 1,200 gallons of gas per year. At a minimum of 10% savings you
would save around 120 gallons a year (and many reports show it to be more like 12%).
You can see why it would not take too many months to have your new Tonneau
Cover pay for itself.
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| 28. |
What is the warranty on the Undercover™ Tonneau Cover? |
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Undercover™ offers a Limited 3-year warranty on workmanship, materials of composite structure, and hardware.
One year warranty on the gas lift struts.
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