Bent but it works
Reviewed By Thomas Y (Belmont, NC) Reviewed for a
—4/29/2008 4:40 AM
After receiving the hitch via Fedex, I began installation later that night. I have 9 years in the RV business (3 as service manager). I was confident it would be an easy job. Unfortunately, a nut was missing from the hardware pack, one of the bolts had a different thread pitch than the car's frame nut and one of the flange's was bent which means the holes didn't line up. This 1 hour job turned into a 3 hour job as I had to locate a high grade replacement for the missing nut, tap out the existing nut welded to the frame of the car and get a volunteer to pry one of the flange arms out to line up the holes so I could get the bolts installed.
None of the problems I encountered were AutoAnything.com's fault. This missing/incorrect hardware and improperly welded flange was Draw-tite's fault. (There was no missing paint to indicate shipping damage). If I had the time, I would have exchanged the hitch but I needed to use it the next day. AutoAnything.com did a great job of getting my hitch to me on time and I would buy from them again.