Hitch arrived undamaged and free of scratches. Looks good on but hangs a slight bit lower than I would have liked. When installing, would have only taken 10-15 min but the hitch didnt line up with the holes 100%. I very loosely threaded 2 bolts from the right side and then had to use a small pry bar and flex the hitch to line the holes up on the left. Once I got them threaded, it was a breeze.