It's a hitch and AA has the best customer service
Installation was straight forward. Hardest part is getting the existing bolts off. I you have some miles on your truck. Do yourself a favor and hit them with liquid wrench a few hous before you get down to work. You will want to have a nice long wrench for breaking the bulls loose and electric or air tools help to save you time. If you have the right tools and no stubborn bolts, install should take less then 1 hour.