The only drawback...
My only complaint is that I bought a synthetic instead of a steel cable, and winding it up into the spool, it took up so much room it popped my solenoid control box off the top center. I%X92m gonna have to weld it in place or something, unless I want a much shorter line. But the power and quality are superb.
Absolutely SUPERB customer service and tech support!!!
First winch I received had a broken ground wire. I needed the winch quick so Smittybilt arranged to have it exchanged at a store in Jacksonville where It was not even purchased. All was good until I freespooled the winch by hand and the rope pulled completely out of the crimp that holds it to the spool side. I called Smittybilt and Tom took care of it by sending me new parts. The tech support at Smittybilt is very professional, honest, and caring. For the money,,,,well worth it!!!!